Important note: The government altered this rule March 2017. It is no longer possible to use this particular descriptor if the reason the claimant has difficulty following a journey is psychological distress.

"Applies to claimants with cognitive or developmental impairments, who cannot
formulate a plan for their journey using simple materials, such as bus route maps,
phone apps or timetables, but who can follow a journey planned by someone else
for example take a bus journey on their own. Such a person is likely to be able to
ask for help with their route if the bus is diverted."







Last updated June 2017